Subscription FAQ

Frequently Asked Questions in green conversayion circlesOur subscribers are important to us. If you have any subscription questions not answered in our FAQ, please contact us.

1. Will I receive a receipt from you for my credit card subscription purchase?

Yes. You will receive a receipt once your payment is processed. The receipt will include all of your subscription information.

 

2. ***Important note:  

Your credit card payment to Youth Today will show on your credit card statement as paid to Kennesaw State University because we are published by the Center for Sustainable Journalism at Kennesaw State University.

 

3. Can I get my receipt sent to one email and have my subscription online access and newsletters go to a different email?

Yes. When you are on the payment page you will be asked to input an email for the receipt. The page will instruct you where to input the email you want all other subscription items to go through.

 

4. Can I pay with a check?

Yes. Please email our Subscription Team for an invoice. Once we receive your check payment, we will send you your subscription details with a $0 receipt showing that your check has been received.

 

5. How does my online access work once I pay?

Once we receive your payment, you will receive an email from Youth Today. Click the link inside and your online access will be activated within one to two business days. If you do not click the link to activate your online access, you will not be sent a password to login.

 

5. Is my subscription good for one person or my whole organization?

Subscriptions are only for one user. You can purchase multiple subscriptions if you have more than one person seeking full access to all of Youth Today’s content. To start a group subscription or ask about group discounts, email our Subscription Team for assistance. A friendly team member will be happy to assist you with your group subscription needs.

 

6. Do you have more questions?

If you have any subscription-related questions, please email our Subscription Team for assistance.

 

7. ***Our office hours:

Depending on the day and time when we receive your email, it may take one to two business days for us to respond. Our offices are open Monday-Friday from 9 a.m. – 5 p.m. EST. We are closed on weekends and holidays, with extended spring and winter breaks.

Youth Today is the only independent, internationally distributed digital media publication that is read by thousands of professionals in the youth service field.

Youth Today adheres to high-quality journalistic standards, providing readers with professional news coverage dedicated to examining a wide spectrum of complex issues in the youth services industry from legislation to community-based youth work.

EDITORIAL INDEPENDENCE

Our organization retains full authority over editorial content to protect the best journalistic and business interests of our organization. We maintain a firewall between news coverage decisions and sources of all revenue.

DONORS & DONOR TRANSPARENCY

We are committed to transparency in every aspect of funding our organization. Donors may be quoted, mentioned or featured in our stories. Our news judgments are made independently – not based on or influenced by donors. Accepting financial support does not mean we endorse donors or their products, services or opinions…(read more)

Youth Today's ISSN: 10896724
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