8 and 12 pages, respectively. Free.
The first of these two briefs explains process evaluations and clearly outlines methods for conducting evaluations that will reveal what improvements are needed. It includes an example of an evaluation plan for Covenant House and an interview with its program director. The second brief defines outcome evaluations and discusses why, when and how programs should use them. An interview with a program director at the National Black Child Development Institute describes an experience with an outcome evaluation. (202) 572-6000, www.childtrends.org.